Administration & Customer Support

Severn Trent Plc

Eccleshall, United Kingdom
Base: £25,000 - £27,000; bonus/equity: annual bonu...
On-site
Purchase order management
Customer appointment booking
Progress tracker maintenance
You will play a vital role in supporting the Eccleshall Lead Replacement project by managing a range of essential administrative and customer facing tasks that keep the operation running smoothly

Job Summary

  • You will play a vital role in supporting the Eccleshall Lead Replacement project by managing a range of essential administrative and customer facing tasks that keep the operation running smoothly.
  • We’re looking for a candidate who wants a varied role, from speaking to customers to book in appointments and get feedback, to providing admin support like creating letters and updating trackers with some water sampling on site added in.
  • We offer benefits that reward great work and award-winning training to help you reach your potential.

Matching Summary

You will play a vital role in supporting the Eccleshall Lead Replacement project by managing a range of essential administrative and customer facing tasks that keep the operation running smoothly.

Salary

Base: £25,000 - £27,000; Bonus/Equity: Annual bonus scheme (of up to £1,500); Benefits: 25 days holiday + bank holidays, Leading pension scheme, Sharesave, Electric vehicle scheme, Family friendly policies, Two volunteering days per year

Skills & Requirements

Must-have

  • Purchase order management
  • Customer appointment booking
  • Progress tracker maintenance
  • Customer complaint resolution
  • Stakeholder collaboration
  • Excel proficiency
  • Report analysis

Nice-to-have

  • Positive attitude
  • Caring attitude
  • Adaptability
  • Calm under pressure
  • Continuous improvement focus

Key Requirements

  • 12-month fixed term contract
  • Customer-focused mindset
  • Excellent communication skills
  • Attention to detail
  • Commitment to high-quality work
  • Ability to work collaboratively
  • Adapt to changing business needs

Work Rights

Not specified

Tailored Resume

Cover Letter