Onboarding Support Intern

Emiratefi

Lagos, Nigeria
Hybrid
Strong verbal and written communication
Comfortable making outbound calls
Highly organised with attention to detail
Emiratefi is seeking detail-oriented Onboarding Support Interns to assist new users in completing their onboarding journey on their platform. This hybrid role involves direct interaction with users to improve activation rates and gather feedback that informs product development

Job Summary

  • You will help new users successfully complete their journey on the platform by re-engaging users and guiding them toward completion.
  • This is a hands-on, high-impact role where your work directly moves the needle on activation rates and helps shape the future of our user experience.
  • Your findings will be heard by the teams responsible for building and growing Rise, directly influencing product decisions and improving the experience for new users.

Matching Summary

Match Score: 85

Emiratefi is seeking detail-oriented Onboarding Support Interns to assist new users in completing their onboarding journey on their platform. This hybrid role involves direct interaction with users to improve activation rates and gather feedback that informs product development.

Skills & Requirements

Must-have

  • strong verbal and written communication
  • comfortable making outbound calls
  • highly organised with attention to detail
  • analytical enough to spot patterns
  • log every call outcome accurately

Nice-to-have

  • genuine interest in fintech
  • people-first approach
  • user experience focus
  • growth mindset

Key Requirements

  • 3-month contract duration
  • High-performing interns may transition to full-time

Work Rights

Not specified

Tailored Resume

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