Client Support Analyst

MRI Software

Client support analyst
Analyze complex software issues
Engage with worldwide client base
As a Client Support Analyst with the MRI Software Client Support team, you will have the opportunity to analyze complex software issues, engage with our worldwide client base, and provide an incredible client experience every day

Job Summary

  • As a Client Support Analyst with the MRI Software Client Support team, you will have the opportunity to analyze complex software issues, engage with our worldwide client base, and provide an incredible client experience every day.
  • MRI Software will rely on YOU to listen to and empathize with our clients and use your troubleshooting skills, technical savvy, and creativity to meet their needs and deliver a consistent, professional experience.
  • We’re obsessed with making this the best job you’ve ever had! We want our teams to love working here, so we’ve created some incredible perks for you to enjoy.

Matching Summary

As a Client Support Analyst with the MRI Software Client Support team, you will have the opportunity to analyze complex software issues, engage with our worldwide client base, and provide an incredible client experience every day.

Skills & Requirements

Must-have

  • Client Support Analyst
  • Analyze complex software issues
  • Engage with worldwide client base
  • Troubleshooting skills
  • Technical savvy

Nice-to-have

  • Curiosity to learn
  • Positive personalized experience
  • Creative troubleshooter
  • Passion for support
  • Employee-led groups

Key Requirements

  • Previous customer service experience
  • Technical support experience preferred
  • Bachelor’s degree or equivalent work experience
  • Strong organization and time management skills
  • Professional communication skills

Work Rights

Not specified

Tailored Resume

Cover Letter