Senior Incidents Analyst (superannuation Administration)

Apex Group

Wollongong, Australia
Competitive remuneration commensurate with skills ...
Rg 146 certification required
Superannuation administration knowledge
Incident management experience
The role is responsible for managing superannuation administration incidents and complaints across various clients in line with applicable laws

Job Summary

  • The role is responsible for managing superannuation administration incidents and complaints across various clients in line with applicable laws.
  • Candidates must conduct impact assessments, root cause analysis, and document proposed remediation plans for internal and external approval.
  • The company offers a unique opportunity to join a global business with competitive remuneration and extensive training opportunities.

Matching Summary

The role is responsible for managing superannuation administration incidents and complaints across various clients in line with applicable laws.

Salary

Competitive remuneration commensurate with skills and experience; Not specified; Training and development opportunities included

Skills & Requirements

Must-have

  • RG 146 certification required
  • Superannuation administration knowledge
  • Incident management experience
  • Root cause analysis skills
  • Internal dispute resolution

Nice-to-have

  • Curious and open growth mindset
  • Creative problem-solving approach
  • Strong stakeholder communication
  • Systemic incident identification

Key Requirements

  • RG 146 Certification
  • Deep understanding of superannuation processes
  • Experience in incident management obligations

Work Rights

Not specified

Tailored Resume

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