Patient Service Rep (psr) - Ep Device Clinic

Advocate Aurora Health

Libertyville, IL, United States
Base: $19.80 - $29.70 ph; bonus/equity: not specif...
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High school diploma or equivalent
One to two years customer service experience
Experience handling difficult callers
** The Patient Service Representative position at Advocate Aurora Health in Libertyville, IL, focuses on providing high-quality customer service within a cardiology clinic, handling clerical duties such as scheduling, billing, and patient registration. The role requires effective communication skills and experience in a customer service environment, with a full-time schedule of Monday to Friday. **

Job Summary

  • The role provides efficient, high-quality customer service and practice support through general office duties including scheduling, coding, registration, and billing.
  • Employees are responsible for verifying insurance eligibility, collecting payments at the time of service, and maintaining accurate medical records in compliance with corporate policies.
  • Advocate Health offers a comprehensive suite of benefits including health and welfare coverage, retirement plans, and educational assistance programs.

Matching Summary

Match Score: 75

** The Patient Service Representative position at Advocate Aurora Health in Libertyville, IL, focuses on providing high-quality customer service within a cardiology clinic, handling clerical duties such as scheduling, billing, and patient registration. The role requires effective communication skills and experience in a customer service environment, with a full-time schedule of Monday to Friday. **

Salary

Base: $19.80 - $29.70 per hour; Bonus/Equity: Not specified; Benefits: Paid Time Off, Medical/Dental/Vision, Retirement match

Skills & Requirements

Must-have

  • High school diploma or equivalent
  • One to two years customer service experience
  • Experience handling difficult callers
  • CRT/PC experience in customer service
  • Ability to lift up to 35 pounds

Nice-to-have

  • Working knowledge of eClinicalWorks system
  • Strong communication skills
  • Problem-solving abilities for patient queries

Key Requirements

  • High school diploma or equivalent required
  • One to two years related customer service experience
  • Experience handling difficult customers/patients

Work Rights

Not specified

Tailored Resume

Cover Letter