In Service Engineer System

Airbus (Beijing) Engineering Centre Company Limited

Beijing, China
Onsite
Provide engineering assistance to customers
Analyze in-service events
Customer communication on product improvements
The job holder is responsible for providing engineering assistance to the customers to ensure that all technical queries, concerns and needs are well answered and addressed within the defined time scale and with good quality, including onsite assistance when required and necessary

Job Summary

  • The job holder is responsible for providing engineering assistance to the customers to ensure that all technical queries, concerns and needs are well answered and addressed within the defined time scale and with good quality, including onsite assistance when required and necessary.
  • The job holder is responsible for analysing in-service events to identify potential fleet issues, and launch appropriate corrective actions, ensuring proper follow-up with the relevant customer service organisations.
  • Provide customers with familiarisation and awareness on our products in the M&E domain.

Matching Summary

The job holder is responsible for providing engineering assistance to the customers to ensure that all technical queries, concerns and needs are well answered and addressed within the defined time scale and with good quality, including onsite assistance when required and necessary.

Skills & Requirements

Must-have

  • Provide engineering assistance to customers
  • Analyze in-service events
  • Customer communication on product improvements
  • Technical support on hot topics
  • Handle AOG and abnormal events
  • Fluent Chinese speaker

Nice-to-have

  • Agility with business
  • Open mindset
  • Service minded
  • Ability to cope with demanding environment

Key Requirements

  • Engineering degree in university
  • Knowledge about Airline & MRO maintenance & engineering
  • Familiarised with Airbus technical documentation
  • Complete type training for A320/A330/A350
  • Knowledge of CAAC Regulation
  • Fluent in English, both oral and written
  • Airline or MRO system engineer experience
  • Solid engineering management experience on Auto flight, Communication and Navigation systems ATA 22, ATA 23 & ATA 34

Work Rights

Not specified

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