Sr. Associate, Card Risk Events/issues Manager (hybrid)

Capital One

McLean, VA, United States
Base: $87,700 - $110,100 annually depending on loc...
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Risk event and issue containment
Process improvement and modification
Root cause investigation and problem solving
** Capital One is seeking a Sr. Associate for their Card Risk team, focusing on managing risk events and issues within a hybrid work environment. The role requires collaboration with various stakeholders to improve processes and enhance customer experience while maintaining strong analytical and communication skills. **

Job Summary

  • This role focuses on diagnosing issues, creating processes, and executing improvements to prevent future risks and make customers whole.
  • The ideal candidate will collaborate with leaders to improve the company's risk profile while prioritizing customer experience and driving business efficiency.
  • Capital One offers a comprehensive benefits package including health, financial support, and performance-based incentive compensation for this hybrid position.

Matching Summary

Match Score: 75

** Capital One is seeking a Sr. Associate for their Card Risk team, focusing on managing risk events and issues within a hybrid work environment. The role requires collaboration with various stakeholders to improve processes and enhance customer experience while maintaining strong analytical and communication skills. **

Salary

Base: $87,700 - $110,100 annually depending on location; Bonus/Equity: Performance based incentive compensation eligible; Benefits: Comprehensive health, financial, and well-being benefits included

Skills & Requirements

Must-have

  • Risk Event and Issue containment
  • Process improvement and modification
  • Root cause investigation and problem solving
  • Stakeholder relationship management and influence
  • Strong analytical skills and attention to detail

Nice-to-have

  • Ability to adapt to dynamic agile environment
  • Experience motivating others in team environments
  • Subject matter expertise in risk methodologies
  • Effective communication across multiple organizational levels

Key Requirements

  • High School Diploma or GED
  • At least 2 years of Risk, Project, or Process Management experience
  • Bachelor's Degree preferred
  • 1 year Risk Event/Issue Manager experience preferred
  • Six Sigma or Business Process Management certification preferred
  • No visa sponsorship available for new applicants

Work Rights

Not specified

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