Claims Team Manager

TAL Australia

Brisbane, Australia
On-site
Lead claims portfolio
Customer experience resolution
Risk and compliance decision-making
As a Claims Team Manager at TAL, you’ll create an environment where people are supported—both customers and your team

Job Summary

  • As a Claims Team Manager at TAL, you’ll create an environment where people are supported—both customers and your team.
  • By leading with care, consistency and purpose, you’ll help deliver fair and thoughtful claims experiences while fostering a culture of trust, learning and continuous improvement.
  • Enjoy work-life balance with flexible working options, and well-being initiatives that prioritise your health Enjoy benefits such as discounted insurance, health and well-being programs, and a range of employee benefits to support your lifestyle.

Matching Summary

As a Claims Team Manager at TAL, you’ll create an environment where people are supported—both customers and your team.

Skills & Requirements

Must-have

  • lead claims portfolio
  • customer experience resolution
  • risk and compliance decision-making
  • develop high-performing team
  • drive continuous improvement

Nice-to-have

  • leading with care and purpose
  • fostering trust and learning
  • showing up for people
  • working together for solutions

Key Requirements

  • hands-on claims or insurance leadership experience
  • solid understanding of life insurance claims practices
  • navigate Life Insurance Code of Practice
  • relevant qualifications or willingness to develop

Work Rights

Not specified

Tailored Resume

Cover Letter