Our Front Desk Clerks provide exceptional customer service to facilitate excellent and memorable guest and resident experiences
Job Summary
Our Front Desk Clerks provide exceptional customer service to facilitate excellent and memorable guest and resident experiences.
Your job will include: Act as the property liaison and provide guests and residents with information, responding to questions in person and over the phone.
Prioritize customer satisfaction, address conflicts and solve problems promptly.
Matching Summary
Our Front Desk Clerks provide exceptional customer service to facilitate excellent and memorable guest and resident experiences.
Skills & Requirements
Must-have
Exceptional customer service skills
Property liaison and information provider
Process payments and deposits
Run reports and submit maintenance requests
Address conflicts and solve problems
Nice-to-have
Culture of recognition
Reputation for excellence
Partner with Property Manager
Key Requirements
High school diploma or equivalent experience
1+ years of experience in customer service
Strong organizational skills
Meticulous attention to detail
Computer literacy and ability to learn new systems