Customer Service Ambassador

Hastings Deering

Singapore, Singapore, Singapore
Customer interaction and support
Workshop appointment scheduling
Data entry in internal systems
As a Customer Service Ambassador, you’ll be the key point of contact, ensuring smooth operations and a positive customer journey through timely support and coordination

Job Summary

  • As a Customer Service Ambassador, you’ll be the key point of contact, ensuring smooth operations and a positive customer journey through timely support and coordination.
  • You will manage servicing and breakdown hotlines, coordinate vehicle changeovers, schedule workshop appointments, and support service operations and administration excellence.
  • Be part of a trusted brand with a regional footprint, work with cutting-edge automotive technology, and grow your career in a supportive, performance-driven culture.

Matching Summary

As a Customer Service Ambassador, you’ll be the key point of contact, ensuring smooth operations and a positive customer journey through timely support and coordination.

Skills & Requirements

Must-have

  • Customer interaction and support
  • Workshop appointment scheduling
  • Data entry in internal systems
  • Fleet management system updates
  • Courtesy vehicle coordination
  • Manpower allocation using Salesforce

Nice-to-have

  • Strong planning and organizational skills
  • Strong negotiation skill
  • Professionalism in customer interactions
  • Support continuous improvement efforts
  • Timely response during and after hours

Key Requirements

  • Minimum 2 years operations experience
  • Minimum “O” Level or equivalent
  • Class 3 Driving License

Work Rights

Not specified

Tailored Resume

Cover Letter