Contact Center Rep Iii, Direct Investing

TD

Markham, Ontario, Canada
Base: $47,200 - $66,600 cad; bonus/equity: not spe...
Customer service and advice delivery
Financial transaction processing
Knowledge of digital banking products
TD is committed to providing fair and equitable compensation opportunities and fostering growth and skill development for colleagues

Job Summary

  • TD is committed to providing fair and equitable compensation opportunities and fostering growth and skill development for colleagues.
  • The role involves creating exceptional customer experiences by managing inquiries, providing advice, and handling financial transactions efficiently.
  • TD offers a comprehensive Total Rewards package including salary, benefits, career development, and a supportive, diverse workplace culture.

Matching Summary

TD is committed to providing fair and equitable compensation opportunities and fostering growth and skill development for colleagues.

Salary

Base: $47,200 - $66,600 CAD; Bonus/Equity: Not specified; Benefits: Health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts

Skills & Requirements

Must-have

  • Customer service and advice delivery
  • Financial transaction processing
  • Knowledge of digital banking products
  • Escalation of high-risk transactions
  • Cross-sell and referral identification

Nice-to-have

  • Team collaboration and knowledge sharing
  • Process improvement participation
  • Client experience focus
  • Career development and mentoring
  • Brand ambassador role

Key Requirements

  • High School diploma or Undergraduate degree
  • 1+ years relevant experience
  • Possible accreditations or licenses required
  • Knowledge of banking policies and regulations

Work Rights

Not specified

Tailored Resume

Cover Letter