Receptionist

Fairmont Cheshire, The Mere

Knutsford, United Kingdom
Competitive salary; benefits: pension, 28 days hol...
On-site
Luxury hospitality experience required
Front office operations knowledge
Professional communication skills
Fairmont Cheshire, The Mere is seeking a Receptionist to provide a warm and polished welcome to guests at their luxury resort in Knutsford, UK. The ideal candidate will have experience in guest-facing hospitality roles, strong communication skills, and a passion for delivering exceptional service

Job Summary

  • The role delivers an elegant, seamless, and genuinely warm welcome that reflects the sophistication of Fairmont Hotels & Resorts.
  • Employees benefit from exclusive discounts on food and beverage, spa services, and accommodation across the Accor hotel portfolio.
  • The position requires maintaining immaculate front-of-house standards while resolving guest concerns with genuine care and precision.

Matching Summary

Match Score: 85

Fairmont Cheshire, The Mere is seeking a Receptionist to provide a warm and polished welcome to guests at their luxury resort in Knutsford, UK. The ideal candidate will have experience in guest-facing hospitality roles, strong communication skills, and a passion for delivering exceptional service.

Salary

Competitive salary; Benefits: Pension, 28 days holiday, service awards; Discounts: Food, beverage, spa, and global hotel rates

Skills & Requirements

Must-have

  • Luxury hospitality experience required
  • Front office operations knowledge
  • Professional communication skills
  • Cash handling and float procedures
  • Jonas booking system proficiency

Nice-to-have

  • Opera Cloud PMS familiarity
  • Additional language capabilities
  • Passion for luxury service culture
  • Multi-skilling flexibility
  • International clientele understanding

Key Requirements

  • Experience in Front Office or guest-facing roles
  • Understanding of UK health & safety regulations
  • GDPR compliance knowledge
  • Proficiency with Jonas booking system

Work Rights

Not specified

Tailored Resume

Cover Letter