Associate, Everyday Banking Bilingual Remote Asian Market Team, Mandarin/cantonese
BMO
BC, Canada
Base: $34,750.00 - $44,900.00; bonus/equity: not s...
Fully remote
Mandarin/cantonese fluency
Contact centre environment
Personal banking products knowledge
Understands customer needs and provides credit and lending-related sales and service to BMO customers or prospects
Job Summary
Understands customer needs and provides credit and lending-related sales and service to BMO customers or prospects.
Maintains current knowledge of personal banking products, practices, and trends and integrates into customer conversations in a professional manner.
BMO offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans.
Matching Summary
Understands customer needs and provides credit and lending-related sales and service to BMO customers or prospects.
Salary
Base: $34,750.00 - $44,900.00; Bonus/Equity: Not specified; Benefits: Health insurance, tuition reimbursement, accident and life insurance, retirement savings plans
Skills & Requirements
Must-have
Mandarin/Cantonese fluency
Contact Centre environment
Personal banking products knowledge
Risk Management Framework application
Regulatory and compliance adherence
Nice-to-have
Customer needs assessment
Proactive customer advice
Cross-selling referrals
Team collaboration
Key Requirements
High school diploma or equivalent work experience
Fluent in English, Mandarin & Or Cantonese
Comfortable working in a Contact Centre environment