Not specified; salary reviews included; annual com...
Fully remote
Extensive customer service experience
Proactive claim management skills
Stakeholder liaison capabilities
This role offers the opportunity to make a positive impact on injured workers' lives by managing their recovery and return-to-work journey within EML's Specialised Insurance Group
Job Summary
This role offers the opportunity to make a positive impact on injured workers' lives by managing their recovery and return-to-work journey within EML's Specialised Insurance Group.
The position involves proactively managing mental health and physical claims while liaising with multiple stakeholders to implement strategies that minimize costs and achieve optimal outcomes.
EML provides a diverse team culture with flexible work arrangements, allowing up to three days of remote work per week after the initial three-month period.
Matching Summary
This role offers the opportunity to make a positive impact on injured workers' lives by managing their recovery and return-to-work journey within EML's Specialised Insurance Group.
Salary
Not specified; Salary reviews included; Annual company incentive scheme available
Skills & Requirements
Must-have
Extensive customer service experience
Proactive claim management skills
Stakeholder liaison capabilities
Nice-to-have
Allied health or rehabilitation background
Empathetic and supportive approach
Strategic thinking in recovery planning
Key Requirements
Experience in allied health, rehabilitation, or disability support (advantageous)