Bilingual Healthcare Call Center Representative (spanish Speaking)

Pair Team

Remote, United States
Base: $23ph; bonus/equity: not specified; benefits...
Fully remote
Bilingual in english and spanish
1+ years case management experience
Hipaa-compliant remote workspace
Pair Team is seeking a Bilingual Healthcare Call Center Representative to provide compassionate support to underserved populations, focusing on individuals with serious health conditions. This fully remote role requires a strong understanding of cultural fluency and empathy, along with experience in healthcare call centers or case management

Job Summary

  • Pair Team is an innovative, mission-driven company reimagining how Medicaid and Medicare serves the most underserved populations through a tech-enabled medical group model.
  • The role involves conducting telephonic and SMS outreach to engage individuals living with Serious Mental Illness, Substance Use Disorder, or experiencing homelessness.
  • Employees receive a salary of $23/hour, comprehensive health benefits, a 401k, and a monthly $100 work from home expense stipend.

Matching Summary

Match Score: 85

Pair Team is seeking a Bilingual Healthcare Call Center Representative to provide compassionate support to underserved populations, focusing on individuals with serious health conditions. This fully remote role requires a strong understanding of cultural fluency and empathy, along with experience in healthcare call centers or case management.

Salary

Base: $23/hour; Bonus/Equity: Not specified; Benefits: Comprehensive health, vision & dental insurance; 401k; $100/month WFH stipend

Skills & Requirements

Must-have

  • Bilingual in English and Spanish
  • 1+ years case management experience
  • HIPAA-compliant remote workspace

Nice-to-have

  • Strong cultural fluency and empathy
  • Experience with CRM databases
  • Ability to work Pacific Time hours

Key Requirements

  • 1+ years professional experience in healthcare or case management
  • Must be bilingual in English and Spanish
  • Reliable internet connection for remote work

Work Rights

Not specified

Tailored Resume

Cover Letter