Customer Support Engineer. Boise, Id

KLA

Boise, ID, USA
Base: $29.19 - $49.62 ph; bonus/equity: not specif...
Troubleshoot and repair complex electronics
Repair electro-optical systems
Use dvms and o'scopes
Responsible for customer service activities associated with updating, troubleshooting, diagnosing and repairing of highly complex capital equipment at customer sites

Job Summary

  • Responsible for customer service activities associated with updating, troubleshooting, diagnosing and repairing of highly complex capital equipment at customer sites.
  • Be the face of our company, ensuring customer satisfaction with our service and maintaining the operational quality of system equipment.
  • Domestic and international travel is required on a regular basis.

Matching Summary

Responsible for customer service activities associated with updating, troubleshooting, diagnosing and repairing of highly complex capital equipment at customer sites.

Salary

Base: $29.19 - $49.62 Per Hour; Bonus/Equity: Not specified; Benefits: Medical, dental, vision, life, 401(K) with matching, ESPP, student debt assistance, tuition reimbursement, financial planning, wellness benefits, EAP, PTO, holidays, family care leave

Skills & Requirements

Must-have

  • Troubleshoot and repair complex electronics
  • Repair electro-optical systems
  • Use DVMs and O'scopes
  • Advanced electronic test equipment proficiency
  • Customer satisfaction focus

Nice-to-have

  • Proactive communication skills
  • Seamless collaboration
  • Thrive on tackling hard problems
  • Innovative ideas and devices

Key Requirements

  • Bachelor’s degree in Engineering, Technology, or equivalent experience
  • Technical military occupational specialties and training may be considered
  • Must be able to troubleshoot and repair complicated electronics and electro-optical systems
  • Proficient in use of DVMs, O'scopes and advanced electronic test equipment

Work Rights

Not specified

Tailored Resume

Cover Letter