Sr Crc Logistics Agents

RTX (Raytheon Technologies)

Tanausan City, Philippines
Hybrid
Bachelor's degree or 6 years relevant experience
Resolve customer complaints and problems
Manage time-sensitive high-pressure situations
The role involves managing and resolving inbound Aircraft on Ground (AOG) and critical part demands for Collins Aerospace customers worldwide

Job Summary

  • The role involves managing and resolving inbound Aircraft on Ground (AOG) and critical part demands for Collins Aerospace customers worldwide.
  • Employees must effectively communicate with customers and utilize CRM and ERP systems to monitor issues from initiation to closure.
  • Candidates are expected to adhere to EHS practices and be amenable to non-traditional shift schedules including weekends and holidays.

Matching Summary

The role involves managing and resolving inbound Aircraft on Ground (AOG) and critical part demands for Collins Aerospace customers worldwide.

Skills & Requirements

Must-have

  • Bachelor's Degree or 6 years relevant experience
  • Resolve customer complaints and problems
  • Manage time-sensitive high-pressure situations
  • Aerospace or manufacturing industry experience
  • SAP and Salesforce system proficiency

Nice-to-have

  • Reporting database manipulation and VBA skills
  • Continuous improvement initiative participation
  • Quick learner open minded decision oriented
  • Ability to digest large amounts of data quickly

Key Requirements

  • Bachelor's Degree or 6 years of relevant experience
  • Minimum one year in current job level
  • No disciplinary action in the last year
  • Not under a Performance Succession Plan

Work Rights

Not specified

Tailored Resume

Cover Letter