Responsable De La Prestation Des Services Erp / Erp Service Delivery Leader

IISBMS

Mirabel, Quebec, Canada
Base: attractive salary; bonus/equity: annual bonu...
Hybrid
Sap basis administration expertise
Erp platform upgrade leadership
Service level agreement management
You will lead the maintenance and enhancement of the ERP environment across the entire Digital domain as part of the ERP Center of Excellence team based in Mirabel, Québec

Job Summary

  • You will lead the maintenance and enhancement of the ERP environment across the entire Digital domain as part of the ERP Center of Excellence team based in Mirabel, Québec.
  • The role includes managing third-party service delivery, defining the ERP platform roadmap, leading major upgrade projects, and ensuring system reliability and governance.
  • The company offers attractive salary, annual bonus, group insurance, pension plan, hybrid work policy, on-site amenities, and extensive professional development opportunities.

Matching Summary

You will lead the maintenance and enhancement of the ERP environment across the entire Digital domain as part of the ERP Center of Excellence team based in Mirabel, Québec.

Salary

Base: Attractive salary; Bonus/Equity: Annual bonus; Benefits: Group insurance, pension plan, share purchase plan

Skills & Requirements

Must-have

  • SAP Basis administration expertise
  • ERP platform upgrade leadership
  • Service Level Agreement management
  • Technical lifecycle management
  • Incident management and root cause analysis
  • Agile project management experience
  • Stakeholder communication skills

Nice-to-have

  • Knowledge of SAP modules PM QM MM EWM PP SD
  • Experience with non-SAP enterprise systems
  • Proactive learning approach
  • Cross-collaborative team environment
  • Hybrid working policy
  • International mobility opportunities

Key Requirements

  • Master Degree in Information Technology or equivalent
  • Minimum 10 years SAP Basis experience
  • Proven leadership in technical upgrade projects
  • Experience with SAP technologies ABAP, HANA, UI5, Fiori, Solution Manager
  • Experience working in Agile frameworks
  • Occasional international travel (<5%)
  • Good communication and presentation skills

Work Rights

Not specified

Tailored Resume

Cover Letter