As part of Rappi, you will be responsible for planning, executing, and optimizing customer relationship strategies throughout the entire journey
Job Summary
As part of Rappi, you will be responsible for planning, executing, and optimizing customer relationship strategies throughout the entire journey.
This position will play a fundamental role in increasing user engagement, retention, and value generation through data-driven campaigns.
Join a team where we are all capable of EVERYTHING, where we all have the same opportunities, regardless of gender identity, race, religion, nationality, age, disability, training or experience.
Matching Summary
As part of Rappi, you will be responsible for planning, executing, and optimizing customer relationship strategies throughout the entire journey.
Skills & Requirements
Must-have
CRM campaign planning and execution
Customer segmentation and audience creation
KPI monitoring and performance analysis
A/B testing and continuous improvement
Data-driven decision making
Automation of communication journeys
Nice-to-have
Revolutionizing paradigms
Seeing opportunities and adrenaline
Teamwork and equal opportunities
Delivering magic together
Key Requirements
Previous experience with CRM, digital marketing
Knowledge in CRM tools (Salesforce, HubSpot, Braze, RD Station)
Analytical and data-oriented profile
Intermediate/advanced Excel/Google Sheets
Familiarity with marketing metrics and conversion funnel