Full Time Branch Ambassador - Dc Cluster

Capital One

Washington, DC, United States
Washington, dc: $48,048 - $48,048; bonus/equity: n...
Customer interaction and engagement
Product and service knowledge sharing
Transaction processing and fraud mitigation
As a Branch Ambassador, you’ll have the opportunity to use your love of working with people and sharing product knowledge to play a vital role in our customers’ banking experience

Job Summary

  • As a Branch Ambassador, you’ll have the opportunity to use your love of working with people and sharing product knowledge to play a vital role in our customers’ banking experience.
  • Our rapidly changing tech and financial environment requires Ambassadors who are adaptable and have a growth mindset, in addition to being customer experience-obsessed.
  • You’ll be able to travel between branches in assigned local area and support the market that you are assigned.

Matching Summary

As a Branch Ambassador, you’ll have the opportunity to use your love of working with people and sharing product knowledge to play a vital role in our customers’ banking experience.

Salary

Washington, DC: $48,048 - $48,048; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • Customer interaction and engagement
  • Product and service knowledge sharing
  • Transaction processing and fraud mitigation
  • Resolving customer inquiries efficiently
  • Adhering to operational policies
  • Digital navigation and education

Nice-to-have

  • Adaptable with a growth mindset
  • Customer experience-obsessed
  • Outgoing and passionate
  • Team player and inspiring
  • Naturally curious and eager to learn

Key Requirements

  • High School Diploma, GED, or Equivalent Certification
  • At least 1 year of Retail, Sales or Customer Service experience
  • At least 6 months of cash handling experience
  • Associate’s degree
  • 2+ years of Retail, Sales, or Banking Experience

Work Rights

Not specified

Tailored Resume

Cover Letter