Eligibility Representative

Cigna

Riyadh, Saudi Arabia
Member level details
Endorsement requests
Membership list validation
The job holder is responsible for member level details in the internal system, handling endorsement requests, queries, and issues within agreed turnaround times

Job Summary

  • The job holder is responsible for member level details in the internal system, handling endorsement requests, queries, and issues within agreed turnaround times.
  • Work directly with client managers on membership lists, validating with Yakeen to achieve 100% upload within 48 hours and minimizing fallout below 1%.
  • Responsibilities include handling member additions, deletions, and updates, validating requests as per regulatory guidelines, and uploading member documents in a compliance repository.

Matching Summary

The job holder is responsible for member level details in the internal system, handling endorsement requests, queries, and issues within agreed turnaround times.

Skills & Requirements

Must-have

  • member level details
  • endorsement requests
  • membership list validation
  • regulatory guidelines
  • standard operating procedures
  • compliance repository upload

Nice-to-have

  • conflict management
  • customer focus
  • dealing with ambiguity
  • interpersonal savvy
  • learning and applying quickly
  • organizing

Key Requirements

  • Bachelor's or Diploma degree
  • 1 to 3 years of data entry experience
  • Medical Insurance experience preferred
  • Analytical skills
  • Computer data entry skills
  • Skilled in micro-office
  • Excellent Arabic and English communication

Work Rights

Not specified

Tailored Resume

Cover Letter