Job Summary

• The Aladdin Client Experience team provides outstanding service to Aladdin users globally, solving complex problems with innovative solutions and fostering a fun, innovative, and inclusive team atmosphere.
• Product Experts within the team possess deep subject matter expertise in Trading and Compliance, focusing on resolving complex client inquiries, enhancing service desk capabilities, and collaborating with product teams.
• BlackRock offers a strong retirement plan, tuition reimbursement, comprehensive healthcare, support for working parents, and Flexible Time Off (FTO) as part of its benefits package.

Matching Summary

Salary

USD$110,000.00 - USD$145,000.00 (New York, NY); USD$105,000.00 - USD$137,500.00 (Atlanta, GA); Bonus/Equity: Annual discretionary bonus; Benefits: Healthcare, leave benefits, retirement benefits

Skills & Requirements

Key Requirements

• Experience resolving complex client issues
• Consultative approach to client needs
• Excellent written and verbal communication
• Eagerness to explore new technologies
• Ability to work collaboratively across teams
• Comfortable engaging directly with clients

Work Rights