Responsable Service Performance F/h

KION North America Corporation

Lyon, France
Base: 50 k€ - 52 k€; bonus/equity: not specified; ...
Hybrid (8 telecommuting days per month)
Operational performance management
Team management and development
Process optimization for spare parts
KION North America Corporation is seeking a Service Performance Manager for its Lyon office, responsible for optimizing service operations, managing contracts, and ensuring compliance within the supply chain sector. The ideal candidate will have strong analytical skills, leadership capabilities, and a commitment to customer satisfaction, with a focus on continuous improvement

Job Summary

  • You will pilot the optimization and control of Service Operations while ensuring compliance with company rules.
  • As a member of the regional management team, you will contribute to strategic decisions.
  • You will be part of a dynamic team with daily support from your network collaborators.

Matching Summary

Match Score: 85

KION North America Corporation is seeking a Service Performance Manager for its Lyon office, responsible for optimizing service operations, managing contracts, and ensuring compliance within the supply chain sector. The ideal candidate will have strong analytical skills, leadership capabilities, and a commitment to customer satisfaction, with a focus on continuous improvement.

Salary

Base: 50 K€ - 52 K€; Bonus/Equity: Not specified; Benefits: Ticket Restaurant, health insurance, telework

Skills & Requirements

Must-have

  • Operational performance management
  • Team management and development
  • Process optimization for spare parts

Nice-to-have

  • Ability to work in a team
  • Strong analytical skills
  • Change management capabilities

Key Requirements

  • Master's degree or significant experience
  • Strong motivation and customer satisfaction focus
  • Fluency in English is a plus

Work Rights

Not specified

Tailored Resume

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