Assistant(e) Chef De Réception (h/fx) Saisonnier(e)
Sofitel Brisbane Central
Nice, France
On-site
Customer service fundamentals
Billing and payment procedures
Team motivation and development
The Assistant Head of Reception is responsible for the smooth running of the client's stay in the hotel, managing and motivating the reception teams to provide quality service
Job Summary
The Assistant Head of Reception is responsible for the smooth running of the client's stay in the hotel, managing and motivating the reception teams to provide quality service.
This role involves supporting the Head of Reception in achieving quantitative and qualitative objectives, developing turnover through sales actions and managing hotel accommodation revenue.
Key responsibilities include ensuring excellent customer reception, managing team development, optimizing occupancy rates and revenue, and upholding hygiene and safety standards.
Matching Summary
The Assistant Head of Reception is responsible for the smooth running of the client's stay in the hotel, managing and motivating the reception teams to provide quality service.
Skills & Requirements
Must-have
customer service fundamentals
billing and payment procedures
team motivation and development
revenue management optimization
brand identity implementation
guest satisfaction and well-being
Nice-to-have
Mediterranean charm
sustainable practices
urban environment harmony
Heartist spirit
local flavors
Key Requirements
BAC +2 in hotel and restaurant management
Significant customer-facing experience
Previous management experience
Proficiency in Windows, revenue management tools, TARS