IT Service Desk Analyst / Assistant Engineer (24×7 Operations)

STAR CAREER CONSULTING PTE. LTD.

Bukit Gombak, Singapore
With site + shift allowances; not specified; not s...
12-hour rotating shifts (day/night), 3–4 days per week
12-hour rotating shifts including weekends
Experience in noc or service desk environment
Strong customer service and communication skills
STAR CAREER CONSULTING PTE. LTD. is hiring an IT Service Desk Analyst/Assistant Engineer for a 24/7 operations role in Bukit Gombak, Singapore. The position requires monitoring enterprise IT services and responding to user inquiries within defined service level agreements

Job Summary

  • The role supports a 24/7 Service Desk ensuring high availability of enterprise IT services in a mission-critical environment.
  • Candidates will act as the single point of contact for users, resolver teams, and vendors while responding to hotline calls and emails.
  • The position offers a 2-year renewable contract with site and shift allowances for working 12-hour rotating shifts.

Matching Summary

Match Score: 75

STAR CAREER CONSULTING PTE. LTD. is hiring an IT Service Desk Analyst/Assistant Engineer for a 24/7 operations role in Bukit Gombak, Singapore. The position requires monitoring enterprise IT services and responding to user inquiries within defined service level agreements.

Salary

With Site and Shift Allowances; Not specified; Not specified

Skills & Requirements

Must-have

  • 12-hour rotating shifts including weekends
  • Experience in NOC or Service Desk environment
  • Strong customer service and communication skills

Nice-to-have

  • Ability to work in secure no-camera zone
  • Teamwork skills in mission-critical environment
  • Comfortable with lockers provided at site

Key Requirements

  • Minimum Higher NITEC in IT or related discipline
  • 1-2 years of relevant experience
  • Must be comfortable working public holidays

Work Rights

Not specified

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