Manager-sales Loyalty- Retention/collections

att.jobs

San Antonio, Texas, US
$55,000 - $82,600; $23,000 usd annual in commissio...
Hybrid
Lead sales, collections, retention objectives
Manage day-to-day operations
Resolve complex problems
Leads, coaches, and develops representatives to exceed all sales, collections, and retention objectives, service metrics and customer experience metrics

Job Summary

  • Leads, coaches, and develops representatives to exceed all sales, collections, and retention objectives, service metrics and customer experience metrics.
  • Analyze data to develop and implement strategies that drive revenue generation and continuous improvement.
  • Joining our team comes with amazing perks and benefits: Medical/Dental/Vision coverage, 401(k) plan, Tuition reimbursement program, Paid Time Off and Holidays.

Matching Summary

Leads, coaches, and develops representatives to exceed all sales, collections, and retention objectives, service metrics and customer experience metrics.

Salary

$55,000 - $82,600; $23,000 USD Annual in commissions; Medical/Dental/Vision, 401(k), Tuition reimbursement, PTO, Paid Parental Leave, Disability, Life Insurance, EAP, Employee discounts

Skills & Requirements

Must-have

  • Lead sales, collections, retention objectives
  • Manage day-to-day operations
  • Resolve complex problems
  • Influence hiring and disciplinary decisions
  • Lead consumer tele sales organization
  • Analyze data for revenue generation
  • Direct call center operations

Nice-to-have

  • Foster high-performance environment
  • Develop future leaders
  • Deliver appropriate accountability
  • Develop strong union relationships
  • Flexible and responsive to change
  • Extensive employee wellness programs

Key Requirements

  • 8+ years of related sales experience
  • Bachelor’s degree (BS/BA) desired
  • 100% bilingual - Spanish

Work Rights

Not specified

Tailored Resume

Cover Letter