Onboarding Specialist

Wagepoint

Remote, Canada
Remote
1+ year canadian payroll experience
Solid understanding of payroll compliance
Experience managing kyc/kyb documentation
Wagepoint is seeking an Onboarding Specialist to assist small businesses in confidently using their payroll technology. This remote position involves managing the onboarding process, ensuring compliance, and providing training to new clients

Job Summary

  • The role involves guiding new small business clients through the setup process to ensure they can confidently use payroll technology.
  • Wagepoint offers a remote work environment where employees can contribute directly to the growth and success of the company.
  • Candidates are expected to maintain accurate records and identify pain points to recommend improvements for the client onboarding journey.

Matching Summary

Match Score: 85

Wagepoint is seeking an Onboarding Specialist to assist small businesses in confidently using their payroll technology. This remote position involves managing the onboarding process, ensuring compliance, and providing training to new clients.

Skills & Requirements

Must-have

  • 1+ year Canadian payroll experience
  • Solid understanding of payroll compliance
  • Experience managing KYC/KYB documentation
  • Strong communication skills for client training
  • CRM-driven environment proficiency

Nice-to-have

  • PCP designation or working toward it
  • Member of National Payroll Institute
  • Bilingual in French and English
  • Remote team environment experience
  • Previous payroll software platform usage

Key Requirements

  • 1+ year processing Canadian payroll
  • Solid understanding of taxation basics
  • Experience with KYC/KYB compliance
  • High attention to detail
  • Ability to work independently

Work Rights

Not specified

Tailored Resume

Cover Letter