Customer Service Analyst

Danaher Corp

São Paulo, Brazil
Not specified; not specified; comprehensive compet...
**
3+ years customer service experience
International business or foreign trade knowledge
Supply chain management background
** Danaher Corp's Beckman Coulter Diagnostics is seeking a Customer Service Analyst for a remote position based in São Paulo, Brazil. The role involves managing customer orders and ensuring timely deliveries while working closely with various internal departments. **

Job Summary

  • The role serves as the main point of contact for a portfolio of customers, ensuring orders are fulfilled within expected timelines.
  • Candidates will manage purchase orders from entry to delivery while tracking the RMA process in Oracle until credit notes are generated.
  • Beckman Coulter Diagnostics offers comprehensive benefit programs including health care and paid time off to support work-life balance.

Matching Summary

Match Score: 75

** Danaher Corp's Beckman Coulter Diagnostics is seeking a Customer Service Analyst for a remote position based in São Paulo, Brazil. The role involves managing customer orders and ensuring timely deliveries while working closely with various internal departments. **

Salary

Not specified; Not specified; Comprehensive competitive benefit programs

Skills & Requirements

Must-have

  • 3+ years Customer Service experience
  • International Business or Foreign Trade knowledge
  • Supply chain management background
  • Advanced English proficiency
  • Advanced Excel skills

Nice-to-have

  • Oracle PowerBI experience
  • Previous Beckman Coulter experience
  • Continuous improvement mindset
  • Cross-departmental collaboration skills

Key Requirements

  • Bachelor's degree in supply chain, business, engineering, or international trade
  • 3+ years of relevant industry experience
  • On-site work requirement in São Paulo

Work Rights

Not specified

Tailored Resume

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