Stifel Financial Corp is seeking an Endpoint Technician I to serve as the first response for IT operations and service management, focusing on Level 1 troubleshooting and incident resolution. The role requires a high school diploma and 1-2 years of relevant experience, with proficiency in various IT tools and systems
Job Summary
The role serves as the first responder for event alerts and technical escalation within the IT Service Desk function.
Stifel offers a culture where everyone belongs and contributes to the success of clients and associates alike.
Employees benefit from a comprehensive package including health, dental, vision care, 401k, wellness initiatives, and paid time off.
Matching Summary
Match Score: 85
Stifel Financial Corp is seeking an Endpoint Technician I to serve as the first response for IT operations and service management, focusing on Level 1 troubleshooting and incident resolution. The role requires a high school diploma and 1-2 years of relevant experience, with proficiency in various IT tools and systems.
Skills & Requirements
Must-have
1-2 years professional business experience
Experience with Helpdesk ticketing systems
Proficiency in Microsoft Office Suite
Experience with IT monitoring tools
Availability for 12-hour rotating shifts
Nice-to-have
Cloud based Operations experience
Knowledge of n-tier technologies
Experience with enterprise job schedulers
Project implementation assistance skills
Collaborative troubleshooting abilities
Key Requirements
High School Diploma or equivalent
1-2 years professional business related experience