Customer Service Lean Expert

AIRBUS DS GEO SA

Lisbon, Portugal
Hybrid
Lean / aos / continuous improvement
Value stream mapping (vsm)
Root cause analysis
Support the drumbeat of inputs and root cause analysis of major business key performance indicators and develop new business and performance indicators

Job Summary

  • Support the drumbeat of inputs and root cause analysis of major business key performance indicators and develop new business and performance indicators.
  • Lead Value Stream Mapping, Analysis, and Design activities to analyze ways of working, enabling performance increase and process simplification.
  • The opportunity to grow your skills and capabilities thanks to our Airbus learning offer and career opportunities across the globe.

Matching Summary

Support the drumbeat of inputs and root cause analysis of major business key performance indicators and develop new business and performance indicators.

Skills & Requirements

Must-have

  • Lean / AOS / Continuous Improvement
  • Value Stream Mapping (VSM)
  • Root Cause Analysis
  • Process Analysis and Documentation
  • Issue Resolution Governance
  • KPI Definition and Development

Nice-to-have

  • Open minded and curious
  • Ability to convince with adapted communication
  • Transnational and multicultural environment experience
  • Knowledge of GenAI technologies

Key Requirements

  • 2 years of relevant experience in Skywise technologies
  • Profound knowledge and hands-on experience in AOS / Lean Management / Problem Solving
  • Proven experience in leading lean workshops (Kaizen, VSM, Hoshin Kanri, 5S)
  • Ability to lead complex, cross-functional initiatives
  • Strong analytical skills
  • Good command and control over Programming Languages and BI (Python, Pyspark, SQL, SLATE, Apsheets, Google Looker Studio)

Work Rights

Not specified

Tailored Resume

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