Student Success Manager (spoc) - Nursing

Kaplan Inc

Remote, USA
Base: $31,200 to $78,647; bonus/equity: not specif...
Fully remote
Bachelor degree in business, education, psychology, or communications
3 years counseling or sales concierge experience
Proficiency with crm tools like salesforce and cvue
Kaplan Inc is seeking a fully remote Student Success Manager for their nursing programs, responsible for recruiting and guiding students throughout their academic journeys. The ideal candidate will possess experience in counseling, customer service, and technology utilization, fostering student success and retention

Job Summary

  • This role involves recruiting, enrolling, and guiding a diverse cohort of students through undergraduate and graduate nursing programs.
  • The position requires managing all aspects of onboarding and providing financial guidance related to funding education from enrollment through graduation.
  • Kaplan offers a comprehensive benefits package including an 8-10% annual company contribution to retirement and tuition assistance.

Matching Summary

Match Score: 85

Kaplan Inc is seeking a fully remote Student Success Manager for their nursing programs, responsible for recruiting and guiding students throughout their academic journeys. The ideal candidate will possess experience in counseling, customer service, and technology utilization, fostering student success and retention.

Salary

Base: $31,200 to $78,647; Bonus/Equity: Not specified; Benefits: 8-10% company contribution, health benefits, PTO

Skills & Requirements

Must-have

  • Bachelor Degree in Business, Education, Psychology, or Communications
  • 3 years counseling or sales concierge experience
  • Proficiency with CRM tools like Salesforce and Cvue
  • Knowledge of FERPA regulations and compliance
  • Experience with online learning platforms like Canvas

Nice-to-have

  • Strong consultative sales and problem-solving skills
  • Ability to de-escalate student issues effectively
  • Self-motivated and results-oriented work ethic
  • Compassionate and patient interpersonal approach
  • Experience managing large customer bases

Key Requirements

  • Bachelor Degree required
  • Minimum 3 years relevant experience
  • At least two years experience per year of formal education
  • Internal employees without degree must enroll in degree program

Work Rights

Not specified

Tailored Resume

Cover Letter