Manager - Customer Service

Carpenter Technology Corporation

Vienna, Ohio, United States
Competitive salary; comprehensive benefits pyckage...
Not specified (assumed to be on-site based on the job location)
Four-year college degree required
Three or more years of experience
Business-to-business customer service principles
Carpenter Technology Corporation is seeking a Manager of Customer Service for its Latrobe Specialty Metals Distribution in Vienna, Ohio. The role requires a strong background in business-to-business customer service, leadership, and operational efficiency, with a focus on maintaining high standards of quality and performance

Job Summary

  • The role involves coordinating and supervising daily activities of business support, technical, or production teams to ensure task completion.
  • Candidates must possess excellent written and verbal communication skills along with demonstrated leadership ability to set high performance expectations.
  • Carpenter Technology offers a competitive salary and comprehensive benefits including medical, dental, vision, and 401k with company contributions.

Matching Summary

Match Score: 85

Carpenter Technology Corporation is seeking a Manager of Customer Service for its Latrobe Specialty Metals Distribution in Vienna, Ohio. The role requires a strong background in business-to-business customer service, leadership, and operational efficiency, with a focus on maintaining high standards of quality and performance.

Salary

Competitive salary; Comprehensive benefits package including life, medical, dental, vision, flexible spending accounts, disability coverage, 401k with company contributions; Not specified

Skills & Requirements

Must-have

  • Four-year college degree required
  • Three or more years of experience
  • Business-to-business customer service principles
  • Effective problem-solving methods
  • Positive employee relations practices

Nice-to-have

  • Motivation to do what is best for customers
  • Willingness to offer dissenting opinions
  • Ability to work in fast-paced environment
  • Strong quality orientation and attention to detail
  • Enhanced computer and IT literacy

Key Requirements

  • Four-year college degree
  • Three+ years of relevant experience
  • Management expertise in operational objectives

Work Rights

Not specified

Tailored Resume

Cover Letter