Managing relationships with large global organizations
Stripe Treasury is seeking a Customer Success Manager for the Greater China region to enhance client relationships and drive customer success through effective post-sales engagement. The ideal candidate will have extensive experience in client-facing roles, particularly with large and complex organizations, and be proficient in both English and Chinese
Job Summary
Stripe is seeking a Customer Success Manager to drive the complete post-sales lifecycle and maximize value for users across the Greater China region.
The role requires acting as a trusted advisor to senior executives while leading quarterly business reviews to align on priorities and expansion opportunities.
Candidates must possess sophisticated business sense and the ability to advocate for customers internally to optimize the Stripe user experience.
Matching Summary
Match Score: 85
Stripe Treasury is seeking a Customer Success Manager for the Greater China region to enhance client relationships and drive customer success through effective post-sales engagement. The ideal candidate will have extensive experience in client-facing roles, particularly with large and complex organizations, and be proficient in both English and Chinese.
Skills & Requirements
Must-have
7+ years client-facing experience
High proficiency in English and Chinese
Managing relationships with large global organizations
Leading technical conversations with executives
Experience with technical products or payments
Nice-to-have
Experience in high-growth technology companies
Background in consumption-based businesses
History of success as a consultant
Ability to navigate complex data and people
Key Requirements
7+ years of client-facing experience
Fluency in English and Chinese
Track record of managing complex projects
Proven success in sales or account management targets