Customer Service Representative

Accenture Australia

Sevilla, Spain
Not specified (potential rotational shifts)
B2b/b2c sales skills
Customer service experience
Spanish c2 language proficiency
Accenture Australia is seeking a Customer Service New Associate in Sevilla, Spain, focusing on B2B/B2C sales and customer service. The role involves solving routine problems and managing customer queries, requiring a bachelor's degree and proficiency in Spanish and English

Job Summary

  • The role involves resolving routine customer problems and managing escalations within defined SLAs.
  • Candidates must possess strong B2B and B2C sales skills alongside excellent customer service capabilities.
  • This position requires fluency in Spanish at a C2 level and basic English proficiency.

Matching Summary

Match Score: 70

Accenture Australia is seeking a Customer Service New Associate in Sevilla, Spain, focusing on B2B/B2C sales and customer service. The role involves solving routine problems and managing customer queries, requiring a bachelor's degree and proficiency in Spanish and English.

Skills & Requirements

Must-have

  • B2B/B2C Sales skills
  • Customer Service experience
  • Spanish C2 language proficiency
  • Email and chat process handling
  • Typing speed capability

Nice-to-have

  • Ability to resolve escalations
  • Team collaboration skills
  • Adaptability to rotational shifts

Key Requirements

  • Bachelor's Degree required
  • 0 to 1 years of experience
  • Spanish C2 and English A2 proficiency

Work Rights

Not specified

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