Claims Intake Analyst (fnol)

aig.sg

Not specified; not specified; comprehensive benefi...
Fully bilingual spanish and english
Data entry accuracy and speed
Monitor fnol inbox daily
This role is responsible for handling initial claim reports from policyholders, agents, and third parties while ensuring timely setup into the claims management system

Job Summary

  • This role is responsible for handling initial claim reports from policyholders, agents, and third parties while ensuring timely setup into the claims management system.
  • The ideal candidate must be fully bilingual with fluid communication skills in both Spanish and English for oral and written interactions.
  • AIG values in-person collaboration as a vital part of its culture, requiring team members to work primarily in the office.

Matching Summary

This role is responsible for handling initial claim reports from policyholders, agents, and third parties while ensuring timely setup into the claims management system.

Salary

Not specified; Not specified; Comprehensive benefits package focused on health, wellbeing, and financial security

Skills & Requirements

Must-have

  • Fully bilingual Spanish and English
  • Data entry accuracy and speed
  • Monitor FNOL inbox daily
  • Navigate multiple systems including MS Outlook
  • Assign claims to appropriate teams

Nice-to-have

  • Empathy and customer service orientation
  • Problem solving skills for unusual situations
  • Basic knowledge of insurance terminology
  • Adaptability in fast-paced environment
  • Team collaboration skills

Key Requirements

  • Associates degree or equivalent
  • Experience in customer service role
  • Must be able to communicate fluidly in Spanish and English

Work Rights

Not specified

Tailored Resume

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