Not specified; not specified; competitive benefits...
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Respond to client inquiries via phone email chat
Diagnose and troubleshoot technical issues
Document track issues using ticketing system
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New Era Technology is seeking an Entry Level Support Engineer to join their Wellington team. This role involves providing technical support within the education sector and emphasizes customer service, communication, and problem-solving skills.
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Job Summary
New Era Technology is a global team of over 3,000 professionals committed to creating a workplace where everyone feels valued.
The role involves being the first point of contact for IT-related issues within the education sector in Wellington.
Employees will work alongside industry-certified experts and access continuous training in a supportive, growth-oriented environment.
Matching Summary
Match Score: 75
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New Era Technology is seeking an Entry Level Support Engineer to join their Wellington team. This role involves providing technical support within the education sector and emphasizes customer service, communication, and problem-solving skills.
**
Salary
Not specified; Not specified; Competitive benefits mentioned
Skills & Requirements
Must-have
Respond to client inquiries via phone email chat
Diagnose and troubleshoot technical issues
Document track issues using ticketing system
Collaborate with cross-functional teams
Complete daily timesheets with attention to detail
Nice-to-have
Passionate about IT and professional growth
Excellent communication with non-technical users
Commitment to continuous learning
Thriving through collaboration and inclusion
Key Requirements
Must be a NZ Citizen or hold permanent residency
Must have a NZ Driver's License (Full or Restricted)