8+ years enterprise software application development
8+ years salesforce platform troubleshooting
2+ years ai/ml integration experience
The role involves leading the digital transformation from traditional support to autonomous operations using AI-enabled agents
Job Summary
The role involves leading the digital transformation from traditional support to autonomous operations using AI-enabled agents.
Candidates must possess deep understanding of the Salesforce core platform, specifically how Data Cloud ingests and harmonizes data for downstream AI consumption.
Workday offers a flexible work approach requiring at least half of the time each quarter to be spent in-office or in the field.
Matching Summary
The role involves leading the digital transformation from traditional support to autonomous operations using AI-enabled agents.
Salary
Base: $155,900 - $233,900 USD; Bonus/Equity: Eligible for Workday Bonus Plan and annual refresh stock grants; Benefits: Comprehensive benefits package available
Skills & Requirements
Must-have
8+ years Enterprise Software Application Development
8+ years Salesforce platform troubleshooting
2+ years AI/ML integration experience
Debugging LLM-based applications
Prompt Builder and Data Cloud expertise
Nice-to-have
Familiarity with RAG patterns
Experience with MuleSoft integration
Knowledge of IT service management tools
Ability to rapidly prototype in Sandbox
Strong mentorship and documentation skills
Key Requirements
Bachelor's degree in Computer Science or related field
8+ years in Enterprise Software Application Development
8+ years of Salesforce platform troubleshooting experience