Spa Experience Coordinator

Fairmont Jasper Park Lodge

Jasper, Canada
Base: $20.29 ph; bonus/equity: 10% retail commissi...
On-site
Exceptional guest service
Spa treatment knowledge
Product retail sales
As a Spa Experience Coordinator at Fairmont Jasper Park Lodge, you will be an ambassador for exceptional service at our Fairmont Spa

Job Summary

  • As a Spa Experience Coordinator at Fairmont Jasper Park Lodge, you will be an ambassador for exceptional service at our Fairmont Spa.
  • Responsibilities include answering telephone inquiries, booking treatments, promoting hotel services, and managing spa front & back of the house duties.
  • Join our team and enjoy a range of exclusive colleague perks, including complimentary upgrades, extended stays, discounted stays across Fairmont & Raffles properties, special dining and wellness discounts.

Matching Summary

As a Spa Experience Coordinator at Fairmont Jasper Park Lodge, you will be an ambassador for exceptional service at our Fairmont Spa.

Salary

Base: $20.29 per hour; Bonus/Equity: 10% Retail commission and product incentives, 1% Service Charge of every treatment; Benefits: Subsidized staff accommodation assistance, complimentary meal per shift, employee travel program, wellness platform, resort discounts

Skills & Requirements

Must-have

  • Exceptional guest service
  • Spa treatment knowledge
  • Product retail sales
  • Upkeep of spa facilities
  • Independent decision making

Nice-to-have

  • Comfortable with change
  • Open to learning new standards
  • Energized by evolving luxury environment

Key Requirements

  • Minimum 1 year customer service experience
  • First Aid and CPR - Basic Rescuer certification
  • Legally eligible to work in Canada

Work Rights

Must be legally eligible to work in Canada

Tailored Resume

Cover Letter