Lead Veterinary Customer Service Representative

Eyota Veterinary Clinic

Wakefield, RI, United States
Base: $22-$25ph based on experience; bonus/equity:...
Veterinary reception experience
Appointment scheduling management
Client billing and payment processing
Lead, support, and mentor the reception team to ensure smooth daily operations while providing exceptional client service through multiple communication channels

Job Summary

  • Lead, support, and mentor the reception team to ensure smooth daily operations while providing exceptional client service through multiple communication channels.
  • Competitive pay based on experience is offered along with health, dental, and vision benefits, paid time off, holiday pay, and opportunities for professional growth and continuing education.
  • AmeriVet is committed to employee growth, development, well-being, and success by providing tailored development programs, mentorship, financial benefits, and a supportive, collaborative environment.

Matching Summary

Lead, support, and mentor the reception team to ensure smooth daily operations while providing exceptional client service through multiple communication channels.

Salary

Base: $22-$25/hr based on experience; Bonus/Equity: Not specified; Benefits: Health, dental, vision, paid time off, holiday pay

Skills & Requirements

Must-have

  • veterinary reception experience
  • appointment scheduling management
  • client billing and payment processing
  • veterinary software competency
  • team leadership and mentoring
  • multitasking in high-volume environment

Nice-to-have

  • compassionate and patient demeanor
  • effective communication skills
  • supportive team culture
  • professional appearance maintenance
  • ongoing coaching and training

Key Requirements

  • 2+ years veterinary reception or customer service experience
  • leadership experience strongly preferred
  • knowledge of veterinary terminology and services
  • competency with veterinary software systems

Work Rights

Not specified

Tailored Resume

Cover Letter