Technical Product Manager, Service Management Platform, Service Catalog & Request

RTX (Raytheon Technologies)

Remote, US
Base: $132,400 - $251,600 usd; bonus/equity: annua...
Hybrid
Servicenow platform expertise
Service catalog management
Itsm capabilities
This role serves as the primary bridge between business stakeholders, platform teams, developers, and vendors to own the product lifecycle

Job Summary

  • This role serves as the primary bridge between business stakeholders, platform teams, developers, and vendors to own the product lifecycle.
  • The position is responsible for transforming services to a self-service and AI-first mindset while driving measurable business value.
  • RTX offers comprehensive benefits including medical, dental, vision, life insurance, 401(k) match, and flexible work schedules.

Matching Summary

This role serves as the primary bridge between business stakeholders, platform teams, developers, and vendors to own the product lifecycle.

Salary

Base: $132,400 - $251,600 USD; Bonus/Equity: Annual short-term and/or long-term incentive compensation programs available; Benefits: Medical, dental, vision, life insurance, 401(k) match, flexible spending accounts, parental leave, paid time off

Skills & Requirements

Must-have

  • ServiceNow platform expertise
  • Service Catalog management
  • ITSM capabilities
  • Product roadmap planning
  • Scaled Agile environment
  • Business analysis skills
  • Stakeholder management

Nice-to-have

  • Self-service mindset adoption
  • AI-first capability integration
  • System integrator partnership
  • Regulated global organization experience
  • Managed service provider collaboration

Key Requirements

  • Minimum 10 years relevant experience
  • 5 years as Technical Product Manager
  • 5 years ServiceNow experience
  • 5 years Product Management best practices
  • 5 years Business Analysis experience
  • 5 years Scaled Agile experience
  • U.S. Citizen or authorized to work without sponsorship

Work Rights

Must be U.S. Citizen, U.S. Person, or have immigration status allowing work without sponsorship

Tailored Resume

Cover Letter