Customer Design & Improvement Lead

Team Global Express

Melbourne, Australia
Competitive salary above industry st + ards; not s...
Fully remote
Strong stakeholder influence across teams
Continuous improvement mindset with analytical thinking
Advanced proficiency in salesforce
This role leads the optimisation agenda to cut friction for customers and reduce wasted effort for teams

Job Summary

  • This role leads the optimisation agenda to cut friction for customers and reduce wasted effort for teams.
  • You will drive operational readiness for new products and services while turning customer feedback into real improvements.
  • The company offers competitive salary above industry standards, flexible work including remote options, and inclusive parental leave.

Matching Summary

This role leads the optimisation agenda to cut friction for customers and reduce wasted effort for teams.

Salary

Competitive salary above industry standards; Not specified; Upskilling, training, mentoring, perks, discounts, flexible work, parental leave, peer recognition

Skills & Requirements

Must-have

  • Strong stakeholder influence across teams
  • Continuous improvement mindset with analytical thinking
  • Advanced proficiency in Salesforce

Nice-to-have

  • Confident communication and facilitation skills
  • Curious and collaborative team mindset
  • Passion for making things better

Key Requirements

  • Strong stakeholder influence
  • Analytical thinking capabilities
  • Salesforce proficiency

Work Rights

Not specified

Tailored Resume

Cover Letter