Patient Service Representative (psr) - Sykes Clinic (chicago)

Advocate Health

Chicago, IL, US
Base: $19.80 - $29.70 ph; bonus/equity: not specif...
High school diploma or equivalent
One to two years customer service experience
Experience handling difficult callers
The role involves providing efficient, high-quality service to patients arriving for appointments or contacting the clinic by phone

Job Summary

  • The role involves providing efficient, high-quality service to patients arriving for appointments or contacting the clinic by phone.
  • Employees are responsible for accurately registering patients in the EMR system, verifying billing information, and coordinating appointment schedules.
  • Advocate Health offers a comprehensive suite of benefits including health insurance, retirement plans, and paid time off.

Matching Summary

The role involves providing efficient, high-quality service to patients arriving for appointments or contacting the clinic by phone.

Salary

Base: $19.80 - $29.70 per hour; Bonus/Equity: Not specified; Benefits: Comprehensive suite including medical, dental, vision, and retirement match

Skills & Requirements

Must-have

  • High school diploma or equivalent
  • One to two years customer service experience
  • Experience handling difficult callers

Nice-to-have

  • Strong communication skills
  • Problem-solving abilities for complex queries
  • Ability to work in high volume environment

Key Requirements

  • High school diploma or equivalent required
  • 1-2 years related customer service experience
  • Experience with difficult customers

Work Rights

Not specified

Tailored Resume

Cover Letter