Customer Service Representative

Grand Canine Hotel

Charlotte, NC, United States
$14.00ph doe; tips; pyrt-time health, mental healt...
Answering phones with a smile
Multi-tasking like a pro
Handling cash and cards
We are revolutionizing the pet industry and are looking for someone who can make every client feel like a VIP

Job Summary

  • We are revolutionizing the pet industry and are looking for someone who can make every client feel like a VIP.
  • You will be responsible for welcoming pet parents and their furry VIPs, managing check-ins and check-outs, and responding to complaints with patience and professionalism.
  • Perks include part-time health, mental health, and telehealth benefits, with pay starting at $14.00/hour DOE plus tips.

Matching Summary

We are revolutionizing the pet industry and are looking for someone who can make every client feel like a VIP.

Salary

$14.00/hour DOE; tips; Part-time health, mental health, and telehealth benefits

Skills & Requirements

Must-have

  • answering phones with a smile
  • multi-tasking like a pro
  • handling cash and cards
  • responding to complaints with patience
  • keeping lobby clean and welcoming
  • supporting other team members

Nice-to-have

  • fluent in human and hound
  • part concierge, part chaos coordinator
  • love pets and people
  • charm of a customer service pro
  • heart of a dog mom or dad

Key Requirements

  • 1+ year customer service experience preferred
  • High school diploma or equivalent required
  • Availability on evenings, weekends, and holidays required
  • Must be able to lift 40 lbs

Work Rights

Not specified

Tailored Resume

Cover Letter