Sre Engineer – Incident & Problem Management

Investmentbankinginternships

Itil framework expertise
Payments services experience
Servicenow tool familiarity
This role is pivotal in bridging local execution and global management to ensure consistent data across ING's Payment and Settlement Services

Job Summary

  • This role is pivotal in bridging local execution and global management to ensure consistent data across ING's Payment and Settlement Services.
  • The successful candidate will lead the IT process globally, acting as the mandated lead for critical services problem management and audit readiness.
  • The position requires deep collaboration with DevOps teams, Product Owners, and Risk functions to maintain safe, secure, and compliant payment platforms.

Matching Summary

This role is pivotal in bridging local execution and global management to ensure consistent data across ING's Payment and Settlement Services.

Skills & Requirements

Must-have

  • ITIL framework expertise
  • Payments services experience
  • ServiceNow tool familiarity
  • Global process management
  • Agile environment experience

Nice-to-have

  • Offshore team guidance
  • Audit readiness knowledge
  • Strong stakeholder management
  • Self-organizing mindset
  • Commercialization ambition

Key Requirements

  • Bachelor's degree in Computer Science or Engineering
  • 2-5+ years of IT operations or SRE experience
  • Excellent English communication skills

Work Rights

Not specified

Tailored Resume

Cover Letter