As Global Head of Member Processing, you’ll oversee more than 3 million annual transactions, ensuring accuracy and timeliness across all lines of business while leading a large, diverse team to maintain or exceed service standards in a fast-paced environment
Job Summary
As Global Head of Member Processing, you’ll oversee more than 3 million annual transactions, ensuring accuracy and timeliness across all lines of business while leading a large, diverse team to maintain or exceed service standards in a fast-paced environment.
Leverage automation and digital tools to optimize processes and contribute to a best-in-class cost-to-serve model.
We’ll empower you to learn and grow the career you want and recognize and support you in a flexible environment where well-being and inclusion are more than just words.
Matching Summary
As Global Head of Member Processing, you’ll oversee more than 3 million annual transactions, ensuring accuracy and timeliness across all lines of business while leading a large, diverse team to maintain or exceed service standards in a fast-paced environment.
Salary
Base: $129,800.00 CAD - $241,200.00 CAD; Bonus/Equity: Incentive programs and compensation tied to performance; Benefits: Health, dental, mental health, vision, disability, life insurance, retirement savings plans
Skills & Requirements
Must-have
Oversee 3 million annual transactions
Lead large, diverse team
Collaborate globally
Drive service and digital strategy
Process re-engineering
Digital transformation
Nice-to-have
Customer-focused strategic mindset
Passion for innovation
Resilience and flexibility
Commitment to continuous improvement
Key Requirements
Bilingualism (English and French) is an asset
Proven ability to lead, inspire, and adapt
Strong collaborator with excellent communication skills