Lead Guest Services Part-time

Dow Event Center

Strong interpersonal and communication skills
Ability to lead by example
Conflict resolution and judgment skills
The Lead Guest Services role oversees representatives to ensure a memorable event experience for guests at the T-Mobile Center

Job Summary

  • The Lead Guest Services role oversees representatives to ensure a memorable event experience for guests at the T-Mobile Center.
  • Responsibilities include assigning staff deployments, monitoring interactions, providing coaching, and handling escalated guest or employee situations.
  • The position requires maintaining positive relationships across departments and ensuring venue safety and equipment protocols are followed during events.

Matching Summary

The Lead Guest Services role oversees representatives to ensure a memorable event experience for guests at the T-Mobile Center.

Skills & Requirements

Must-have

  • Strong interpersonal and communication skills
  • Ability to lead by example
  • Conflict resolution and judgment skills
  • Multitasking in fast-paced environment
  • Dependable for evenings weekends holidays

Nice-to-have

  • Previous sports entertainment facility experience
  • Venue supervision experience
  • Bilingual English Spanish capability
  • Relationship building with all levels
  • Positive working relationship maintenance

Key Requirements

  • High School Diploma or equivalent
  • 2+ years of related work experience
  • Ability to adhere to department policies
  • English language proficiency required

Work Rights

Not specified

Tailored Resume

Cover Letter