PESTBUSTERS PTE LTD is seeking an Administrative Assistant to support the Client Success department in managing manpower resources, scheduling, and maintaining quality standards. The ideal candidate will have experience in the pest control industry or a related service sector, strong communication skills, and a results-oriented mindset
Job Summary
The role involves planning and deploying daily manpower resources while coordinating job schedules for the Client Success department.
Candidates will serve as the Single Point of Contact for clients and act as the Quality Management Representative to ensure ISO compliance.
The position requires handling customer complaints, resolving enquiries, and executing billing activities to meet operational KPIs.
Matching Summary
Match Score: 75
PESTBUSTERS PTE LTD is seeking an Administrative Assistant to support the Client Success department in managing manpower resources, scheduling, and maintaining quality standards. The ideal candidate will have experience in the pest control industry or a related service sector, strong communication skills, and a results-oriented mindset.
Skills & Requirements
Must-have
2 years relevant experience in pest control
Coordinate daily manpower resources
Handle customer complaints via phone and email
Maintain ISO 9001 QMS compliance
Execute billing-related activities
Nice-to-have
Strong interpersonal and presentation skills
Sociable and proactive client engagement
Familiarity with ERP systems
Results-oriented and self-driven attitude
Ability to work independently
Key Requirements
Minimum 2 years of relevant experience in pest control or related service industry
Possession of a valid NEA Vector Control Operator (VCO) license is a bonus
Preferably holds a diploma or tertiary qualification