Customer Service Representative/ Veterinary Receptionist

AmeriVet

Competitive pyy; performance bonuses available; be...
Not specified (assumed to be in-person given the nature of the role).
Answer calls and emails promptly
Schedule appointments based on availability
Update client and patient records accurately
AmeriVet is seeking a Customer Service Representative/Veterinary Receptionist to enhance client experiences in a veterinary setting. The role involves managing client communication, scheduling appointments, and supporting the medical team while fostering a compassionate environment for clients and their pets

Job Summary

  • The Client Service Representative serves as the vital first and last point of contact to deliver an exceptional client experience.
  • Employees benefit from tailored development programs, mentorship, career pathing, and competitive pay with performance bonuses.
  • The role requires maintaining a welcoming environment while managing appointments, billing, and seamless communication between clients and the medical team.

Matching Summary

Match Score: 85

AmeriVet is seeking a Customer Service Representative/Veterinary Receptionist to enhance client experiences in a veterinary setting. The role involves managing client communication, scheduling appointments, and supporting the medical team while fostering a compassionate environment for clients and their pets.

Salary

Competitive pay; Performance bonuses available; Benefits include 401(k) matching, health/dental/vision insurance, and paid time off

Skills & Requirements

Must-have

  • Answer calls and emails promptly
  • Schedule appointments based on availability
  • Update client and patient records accurately
  • Process billing transactions and payments
  • Demonstrate empathy with emotional clients

Nice-to-have

  • Prior customer service experience in healthcare
  • Strong desire to provide compassionate service
  • Ability to handle multiple tasks efficiently
  • Basic proficiency with scheduling software

Key Requirements

  • High school diploma or equivalent work experience
  • Prior customer service experience preferred
  • Ability to lift up to 40 pounds

Work Rights

Not specified

Tailored Resume

Cover Letter