Box Office - Ticket Seller

ASM Global

Oakland, CA, United States
Base: $19.00; bonus/equity: not specified; benefit...
On-site
Sell tickets using ticketmaster
Assist guests at will call window
Resolve guest issues and problems
ASM Global is seeking a part-time Box Office Ticket Seller for their Oakland Arena and RingCentral Coliseum, primarily working evenings and weekends. The role involves selling tickets, assisting guests, and ensuring a positive experience for patrons

Job Summary

  • Sell tickets to the general public from the box office through our ticketing system (Ticketmaster).
  • Assist guests at the box office will call window and resolve all issues/problems.
  • Create an exceptional experience for all guests through a safe, clean, and friendly environment.

Matching Summary

Match Score: 75

ASM Global is seeking a part-time Box Office Ticket Seller for their Oakland Arena and RingCentral Coliseum, primarily working evenings and weekends. The role involves selling tickets, assisting guests, and ensuring a positive experience for patrons.

Salary

Base: $19.00; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • Sell tickets using Ticketmaster
  • Assist guests at will call window
  • Resolve guest issues and problems
  • Maintain a safe, clean, and friendly environment
  • Answer questions about events and tickets
  • Balance monies at end of shift
  • Follow operational policies and procedures
  • Greet guests warmly and friendly
  • Familiarize with venue layouts
  • Keep guest lines moving rapidly
  • Handle patron complaints
  • Provide directions and information

Nice-to-have

  • Positive attitude and support company policies
  • Attention to detail and service oriented
  • Ability to undertake multiple tasks
  • Work independently

Key Requirements

  • High school graduate or GED equivalent preferred
  • Experience with Ticketmaster or other ticketing systems preferred
  • Experience with office equipment preferred
  • Must be able to speak and understand English

Work Rights

Not specified

Tailored Resume

Cover Letter