Responsible for customer satisfaction through quality of service and through regular, proactive, and precise on-site communication
Job Summary
Responsible for customer satisfaction through quality of service and through regular, proactive, and precise on-site communication.
Accountable for the execution of the service visits respecting the schedule and time limit, the quality standards, the time allocation and the processes.
At KONE, we are focused on creating an innovative and collaborative working culture where we value the contribution of each individual.
Matching Summary
Responsible for customer satisfaction through quality of service and through regular, proactive, and precise on-site communication.
Skills & Requirements
Must-have
customer satisfaction
on-site communication
back reporting of work
equipment safety and performance
site environment management
service operations execution
Nice-to-have
ambassador attitude
collaborative working culture
ethical business practices
healthy and balanced life
Key Requirements
Diploma or high school in electrical or mechanical
Excellent communication with multi-nationality team